Frequently Asked Questions - FAQs
Do you offer same-day flower delivery in Placentia?
Yes, we provide same-day delivery in Placentia for orders placed before 4:00 PM.
How much does flower delivery cost in Placentia?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Can I order online or by phone?
Yes! You can order online anytime at orchidslittlesecretboutique.com or by phone at (714) 803-0023 during our business hours (Mon-Sat 9:30 AM-7:30 PM, Sun 2:30 PM-7:30 PM).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, Request to Leave Item at Door, The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves OLSBoutique cannot be held responsible for missing or faulty product due to this special request.
Do you deliver flowers to hospitals, offices, or event venues in Placentia?
Yes, we deliver to homes, hospitals, businesses, and venues across Placentia. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Orchids Little Secret Boutique?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Placentia, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.
What if I want to return flowers or plants?
Perishable nature of cut product, plants and flowers, and all the factors and variable conditions that affect lifespan, It is our policy not to issue a refund on any purchases made all sales are final on floral arrangements, and plants.
Whats the FLORAL DELIVERY POLICY ?
OLSBoutique is not responsible for any order where the recipient refuses to accept the item.OLSBoutique will not issue refunds to any customer where the recipient, for whatever reason, will not accept the item or refuses delivery.
